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My trucker is having issues getting a reservation with the Canadian National railroad, who do I contact?
For issues with getting reservations for CN, please copntact the CN directly at IMX-OSM@CN.CA
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My trucker is having issues getting a reservation with the Union Pacific railroad, who do I contact?
For issues with obtaining a gate reservation for UP ramps, please contact the UP directly at UPGATERES@UP.COM
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My trucker is having issues getting a reservation with the CSX railroad, who do I contact?
The CSX does not have a direct contact for reservation support. If there are no options available for the requested date, the trucker needs to make an appoi...
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How do I get an invoice for my bill of lading?
Invoice requests can be sent to houacctg@cosco-usa.com
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Has my payment posted yet?
Please send an inquiry to houacctg@cosco-usa.com
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How do I get seaway bills?
In order to qualify for seaway bills, your company will need to go through an application and review process. If you have not been set up for seaway bills, ...
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I've lost my original bills of lading, what do I do?
If your BL is a straight consignment, please submit a ticket and we will provide you with the necessary paperwork to be completed. Please be sure to incl...